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Privacy Policy

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Last updated: 29.09.2026

Who we are

National Parks UK is the trading name of National Parks Partnerships LLP, a limited liability partnership registered in England and Wales (registration number OC412230). Our registered address is Dalmar House, Barras Lane, Dalston, Carlisle, England, CA5 7NY.

National Parks Partnerships LLP is the controller of personal data collected through nationalparks.uk.

For any question about this policy or your personal data, email [privacy@nationalparks.uk] or write to us at the address above.

What we collect and why

Activity Data Lawful basis
Enquiries via our contact form or email Name, email address, message content Legitimate interests (responding to your enquiry)
Newsletter sign-up Email address, Name Consent
Website analytics IP address (anonymised), device and browser information, pages visited Consent (via our cookie banner)
Partnership or commercial enquiries Name, organisation, contact details Legitimate interests / contract

Where a form asks for information, we will only request what we need for that purpose.

Cookies

We use CookieYes to manage cookie consent. Non-essential cookies, including Google Analytics, are only set once you accept them. You can change your preferences at any time via [cookie settings link]. See our [cookie policy] for details.

Who we share data with

We do not sell personal data. We use trusted service providers who process data on our behalf and only on our instructions, under a written contract:

  • website hosting: 20i Ltd
  • website analytics: Google LLC, Sopro
  • cookie consent management: CookieYes
  • email newsletter: Blackbaud Raiser’s Edge
  • digital marketing agencies we appoint from time to time, including Ravenswood Media Ltd.

We will not share your data with anyone else without your consent, unless we are required or permitted to by law.

International transfers

Some of our providers, including Google, may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.

How long we keep data

  • Enquiries: 12 months after our last contact with you
  • Newsletter: until you unsubscribe
  • Analytics data: 14 months

We may keep data for longer if the law requires us to.

Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • be informed about how we use your data
  • access the personal data we hold about you
  • have inaccurate or incomplete data corrected
  • have your data erased where there is no good reason for us to keep it
  • restrict our processing of your data
  • receive your data in a portable format and have it transferred to another organisation
  • object to processing based on legitimate interests, and to object at any time to direct marketing
  • not be subject to decisions based solely on automated processing that significantly affect you. We do not make such decisions.

Where we rely on your consent, you can withdraw it at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, contact us using the details above. We will respond within one month.

Children

Our website is not aimed at children under 13, and we do not knowingly collect their data.

Complaints

If you are unhappy with how we have handled your data, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

National Parks could hold the answer to nature recovery 🌿

Every day, our National Parks are actively restoring damaged habitats, reintroducing lost species, and linking green spaces across local and landscape scales.

With work spanning the breadth of the nations, we're an integral part of the solution to the challenges we face surrounding degraded natural environments across Great Britain. 

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💚Better health and wellbeing? National Parks could hold the answer.

Every day, our 15 National Parks across the UK help people unwind, connect with others and experience the benefits of spending time in nature.

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